SUPPORT: Case Response with Solution (SAMPLE)
PrintEmail Template Details
Folder | Unfiled Public Classic Email Templates |
Name | SUPPORT: Case Response with Solution (SAMPLE) |
Unique Name | SUPPORTCaseResponsewithSolutionSAMPLE |
Encoding | ISO-8859-1 |
Type | text |
Available For Use | Yes |
Subject | Case {!Case.CaseNumber}: {!Case.Subject} |
Body | Dear {!Contact.FirstName}, {!Case.Solution_Description} Thank you, {!User.Name} {!Organization.Name} Your comment: {!Case.Description} {!Case.Solution_Attachments} |
Description | Standard template for responses to customer inquiries. |